Ikoyi Lagos, Lagos State, Nigeria
Summary
Managed revenue and service quality for a hospitality group, driving significant improvements in sales, profitability, and operational efficiency through strategic analysis and process optimization.
Highlights
Introduced workable templates, reducing utility costs from 3% to 0.45% of monthly sales, enhancing cost efficiency.
Projected comprehensive costing, optimizing pricing menus and increasing profit margins by 52% through strategic cost reduction.
Reduced waste from 2.1% to 0.44% of monthly sales, significantly improving resource management and reducing losses.
Increased company sales by 68% over the previous year, demonstrating strong revenue generation capabilities.
Designed and implemented the company's SOP handbook and training manuals, standardizing operations and enhancing service quality.
Developed company recipes with chefs, enhancing product offerings and customer satisfaction.
Analyzed data and tracked key performance indicators (KPIs) to identify trends, opportunities, and drive continuous improvement in performance.